Designing and Managing Programs: An Effectiveness-Based Approach

Peter M. Kettner · Robert M. Moroney · Lawrence L. Martin

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Evaluation and Performance Assessment Public Policy and Administration Research Social Work Education and Practice

Abstract

PART ONE: ASSESSING CURRENT PRACTICES Contemporary Issues in Social Service Program Planning and Administration PART TWO: PROBLEM ANALYSIS/NEEDS ASSESSMENT Understanding Social Problems Needs Assessment Theoretical Considerations PART THREE: PLANNING, DESIGNING, AND TRACKING THE INTERVENTION Needs Assessment Approaches to Measurement Selecting the Appropriate Intervention Strategy Setting Goals and Objectives Designing Effective Programs Building a Management Information System PART FOUR: CALCULATING THE COSTS AND VALUE OF THE INTERVENTION Line Item, Functional, and Program Budgeting Systems Budgeting for Planning, Management, and Control Evaluation

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