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Back to the future? Directions for revenue management
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Back to the future? Directions for revenue management (2002)Back to the future? Directions for revenu…Can free-shipping hurt online retailers? (2020)Can free-shipping hurt online…Maximizing customer equity subject to capacity constraints (2015)Maximizing customer equity su…CR2M—an approach for capacity control considering long-term effects on the value of a customer for the company (2011)CR2M—an approach for capacity…Return on Marketing: Using Customer Equity to Focus Marketing Strategy (2003)The Impact of Customer Relationship Characteristics on Profitable Lifetime Duration (2003)The Theory and Practice of Revenue Management (2004)Dynamic allocation of promotional budgets based on maximizing customer equity (2019)Undervalued or Overvalued Customers: Capturing Total Customer Engagement Value (2010)A model to improve management of banking customers (2017)To tier or not to tier: An analysis of multitier loyalty programs׳ optimality conditions (2017)Estimating Discrete-Choice Models of Product Differentiation (1994)Determining Where to Shop: Fixed and Variable Costs of Shopping (1998)E-Commerce (2000)
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  • 2011CR2M—an approach for capacity control considering long-term effects on the value of a customer for the company21 cited
  • 2015Maximizing customer equity subject to capacity constraints15 cited
  • 2020Can free-shipping hurt online retailers?12 cited

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