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Desired Service Outcomes:
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Desired Service Outcomes: (1995)Desired Service Outcomes:Multiattribute Dimensions of Service Quality in the All-You-Can-Eat Buffet Restaurant Industry (2012)Multiattribute Dimensions of …Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)
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  • 2012Multiattribute Dimensions of Service Quality in the All-You-Can-Eat Buffet Restaurant Industry23 cited

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