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I. BASICS OF BUSINESS PSYCHOLOGY AND HUMAN BEHAVIOR. 1. Foundations of Business Psychology. 2. Perception, Learning, Values, and Ethics. 3. Major Sources of Individual Differences. 4. Understanding Yourself. 5. Problem Solving and Creativity. II. DEALING WITH INDIVIDUALS. 6. Motivating Others and Yourself. 7. Goal Setting for Performance Improvement. 8. Achieving Wellness and Managing Stress. 9. Managing Conflict and Anger. 10. Building Workplace Relationships. 11. Coping with a Variety of Personalities. III. DEALING WITH SMALL GROUPS AND THE ORGANIZATION. 12. Communicating with People. 13. Groups and Group Decision Making. 14. Teamwork and Adapting to the Organization. 15. Leading and Influencing Others. IV. REALIZING YOUR POTENTIAL. 16. Achieving Personal Productivity. 17. Achieving a Rewarding and Satisfying Career. Glossary. Index.
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