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The Conversation Analytic Approach to Transcription
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  • 2018Repair: The Interface Between Interaction and Cognition114 cited
  • 2017Rapport building in authentic B2B sales interaction109 cited
  • 2011Conversation Analysis104 cited
  • 2014Prosody and empathic communication in psychotherapy interaction101 cited
  • 2015The intersection of turn-taking and repair: the timing of other-initiations of repair in conversation92 cited
  • 2014Pointing to an ‘empty’ space: Deixis am Phantasma in face-to-face interaction91 cited
  • 2020Other-repetition in conversation across languages: Bringing prosody into pragmatic typology80 cited
  • 2019Teaching and Testing L2 Interactional Competence69 cited
  • 2012How to study experience65 cited
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Proposals for Activity Collaboration
64 cited
  • 2015A simple da?: Affirming responses to polar questions in Russian conversation61 cited