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Unconventional Insights for Managing Stakeholder Trust · Study

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PreprintUnconventional Insights for Managing Stakeholder Trust

Michael Andreas Pirson2008

OA

Preprintgreen2008

Unconventional Insights for Managing Stakeholder Trust

Michael Andreas Pirson · Deepak K Malhotra

56 citations·0/0 files stored·SSRN Electronic Journal

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Customer Service Quality and Loyalty Corporate Social Responsibility Reporting Corporate Identity and Reputation

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References

1996When Managers Cover Their Posteriors: Making the Decisions the Market Wants to See

Cited by

2017Risk Perception in a Multi-Hazard Environment 2013'How Can I Help You?' Perceived Service Orientation of Tax Authorities and Tax Compliance 2014Towards a Conceptual Model of the Relationship between Corporate Trust and Corporate Reputation 2018The Making and Breaking of Trust in Pension Providers: An Empirical Study of Pension Participants

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Details

Year2008

Typepreprint

Published2008-01-01

VenueSSRN Electronic Journal

ISSN-L1556-5068

Languageen

Citations56

Files0 public / 0

ShelfCustomer Service Quality and Loyalty

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doi10.2139/ssrn.1088111

openalex_workW1534834594

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