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Customer Churn Prediction Using Improved One-Class Support Vector Machine · Study

WorkCustomer Churn Prediction Using Improved One-Class Support Vector Machine

Yu Zhao2005

Work2005

Customer Churn Prediction Using Improved One-Class Support Vector Machine

Yu Zhao · Xiu Li · Wenhuang Liu · Shouju Ren

102 citations·0/0 files stored·Lecture notes in computer science

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Customer churn and segmentation Customer Service Quality and Loyalty Data Mining and Machine Learning Applications

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References

2006Defection Detection: Measuring and Understanding the Predictive Accuracy of Customer Churn Models 2000Support vector machine for regression and applications to financial forecasting

Cited by

2022Propension to customer churn in a financial institution: a machine learning approach 2010An extended support vector machine forecasting framework for customer churn in e-commerce 2009Domain knowledge integration in data mining using decision tables: case studies in churn prediction 2016Intelligent data analysis approaches to churn as a business problem: a survey 2016Particle classification optimization-based BP network for telecommunication customer churn prediction 2009A new feature set with new window techniques for customer churn prediction in land-line telecommunications 2017Improved credit card churn prediction based on rough clustering and supervised learning techniques 2011Churn Prediction in MMORPGs Using Player Motivation Theories and an Ensemble Approach

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Papers that cite the same references — the relational fallback while embeddings are still backfilling.

2013Managing Customer Relationships in the Social Media Era: Introducing the Social CRM Housearticle · 1 shared reference 2008Handling class imbalance in customer churn predictionarticle · 1 shared reference 2018A new hybrid classification algorithm for customer churn prediction based on logistic regression and decision treesarticle · 1 shared reference 2011New insights into churn prediction in the telecommunication sector: A profit driven data mining approacharticle · 1 shared reference 2010Analytics for Customer Engagementarticle · 1 shared reference 2006Churn prediction in subscription services: An application of support vector machines while comparing two parameter-selection techniquesarticle · 1 shared reference

Details

Year2005

Typeother

Published2005-01-01

VenueLecture notes in computer science

ISSN-L0302-9743

Languageen

Citations102

Files0 public / 0

ShelfCustomer churn and segmentation

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doi10.1007/11527503_36

openalex_workW1535056464

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