The Distributed Mind: Achieving High Performance Through the Collective Intelligence of Knowledge Work Teams

Abstract

Knowledge work - understanding mental labour brawn and brains - knowledge work in factories knowledge work teams - organizing for empowerment Jack of all trades, master of one - vertical multiskilling and other unique characteristics of knowledge teams the learning lattice - evolving organizational forms for knowledge work creating a sentient organization - new metaphors for knowledge work virtual knowledge teams - working on geographically dispersed teams the creative spark - harnessing learning, creativity, and innovation knowledge transfer - sharing mind work and mastering information overload distributed leadership - leading others and leading self self-healing systems - the wellness practices of smart teams the cyborganization - matching technology to knowledge teams trends in knowledge work - the issues and opportunities of the future.

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