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Disrupting College: How Disruptive Innovation Can Deliver Quality and Affordability to Postsecondary Education.
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Disrupting College: How Disruptive Innovation Can Deliver Quality and Affordability to Postsecondary Education. (2011)Disrupting College: How Disruptive Innova…Service Innovation, Marketing Innovation and Customer Satisfaction: Moderating Role of Competitive Intensity (2022)Service Innovation, Marketing…Factors Affecting Students’ Preferences for Online and Blended Learning: Motivational vs. Cognitive (2020)Factors Affecting Students’ P…Entrepreneurship in the Internet Age (2019)Entrepreneurship in the Inter…The pressure cooker: When crisis stimulates explorative business model change intentions (2018)The pressure cooker: When cri…EXPLORING THE IMPACTS OF SERVICE INNOVATION ON CUSTOMER SATISFACTION IN THE TELECOM INDUSTRY: A PERSPECTIVE FROM INTERACTIVE AND SUPPORTIVE SERVICE INNOVATIONS (2018)EXPLORING THE IMPACTS OF SERV…Rebuilding Evolution: A Service Science Perspective (2017)Rebuilding Evolution: A Servi…Investigating Students’ Perceptions of Motivating Factors of Online Class Discussions (2017)Investigating Students’ Perce…Higher education, unbundling, and the end of the university as we know it (2017)Higher education, unbundling,…Campus Leadership and the Entrepreneurial University: A Dynamic Capabilities Perspective (2016)Campus Leadership and the Ent…Micro-Credentials, Nano Degrees, and Digital Badges (2015)Micro-Credentials, Nano Degre…Learning Innovation: A Framework for Transformation (2015)Learning Innovation: A Framew…An exploratory study of effective online learning: Assessing satisfaction levels of graduate students of mathematics education associated with human and design factors of an online course (2014)An exploratory study of effec…Service Science: Reframing Progress with Universities (2013)Service Science: Reframing Pr…Open Access, Megajournals, and MOOCs (2013)Open Access, Megajournals, an…Imperatives of service innovation and service quality for customer satisfaction: Perspective on higher education (2012)Imperatives of service innova…CIO: Concept is Over (2011)CIO: Concept is OverDigital Natives, Digital Immigrants Part 1 (2001)How College Affects Students: A Third Decade of Research (2006)Digital Natives, Digital Immigrants (2012)Educational Research: Competencies for Analysis and Application (1979)National Council of Teachers of Mathematics (1979)Educational Research: Competencies for Analysis and Application (1995)Trends in the Design of E-Learning and Online Learning (2014)The role of usability on e-learning user interactions and satisfaction: a literature review (2019)Management of Innovation in Services (1997)Total quality management in UK higher education institutions (1999)Succeeding through service innovation : a service perspective for education, research, business and government (2008)Change is hard: overcoming barriers to service innovation (2016)When empathy hurts: Modelling university students’ word of mouth behaviour in public vs. private universities in Syria (2017)E-Moderating (2004)Reality is broken: why games make us better and how they can change the world (2012)The innovator's solution: creating and sustaining successful growth (2014)The Chronicle of Higher Education (1977)Chronicle of Higher Education (1996)The long tail: why the future of business is selling less of more (2007)A megajournal as a new type of scientific publication (2016)Academic Publishing, Internet Technology, and Disruptive Innovation (2017)Open Access in Theory and Practice (2020)Research in Organizational Behavior. 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  • 2022Service Innovation, Marketing Innovation and Customer Satisfaction: Moderating Role of Competitive Intensity27 cited
  • 2019Entrepreneurship in the Internet Age24 cited

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  • 2011CIO: Concept is Over24 cited
  • 2018EXPLORING THE IMPACTS OF SERVICE INNOVATION ON CUSTOMER SATISFACTION IN THE TELECOM INDUSTRY: A PERSPECTIVE FROM INTERACTIVE AND SUPPORTIVE SERVICE INNOVATIONS22 cited
  • 2017Rebuilding Evolution: A Service Science Perspective18 cited