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Whose Decline? Which Academic Libraries Are "Deserted" in Terms of Reference Transactions?

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2004Does the Building Still Matter? Usage Patterns in New, Expanded, and Renovated Libraries, 1995–2002112 cited

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2015Research Consultation Assessment: Perceptions of Students and Librarians39 cited
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2011The Role and Work Perceptions of Academic Reference Librarians: A Qualitative Inquiry26 cited
2017A qualitative investigation of patrons’ experiences with academic library research consultations22 cited
2013Learn Where You Live: Delivering Information Literacy Instruction in a Distributed Learning Environment17 cited
2019Exploration of reference models in a public university system13 cited
2016Information Seeking Behaviour in Digital Library Contexts12 cited
2009Who Benefits? Unionization and Academic Libraries and Librarians10 cited
2014Information needs of public health students9 cited
2019Changing the Venues but Not Changing Our Tune: Service Model Transition at a Music and Performing Arts Library7 cited
2017A Course of Our Own: Taking an Information Literacy Credit Course from Inception to Reality6 cited
2017Information Seeking Behaviour in Digital Library Contexts6 cited
2023Reference in urban public libraries: current trends and future implications

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2011Re-Inventing Reference5 cited

2013Virtual Reunification: Bits and Pieces Gathered Together to Represent the Whole.3 cited

2012Exploring the Relationship between Patron Type, Carnegie Classification, and Satisfaction with Library Services: An Analysis of LibQUAL+® Results2 cited