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Telephone Reference Questions: A Characterization by Subject, Answer Format, and Level of Complexity.
2 references·2 citing·12 second hop
Telephone Reference Questions: A Characterization by Subject, Answer Format, and Level of Complexity. (1985)Telephone Reference Questions: A Characte…The Measurement and Evaluation of Reference Service (1990)The Measurement and Evaluatio…Measurement at the Reference Desk. (1981)Measurement at the Reference …Whatever Happened to “Always Cite the Source?” (2007)Whatever Happened to “Always …Telephone Calls Received at an Academic Library's Reference Desk: A New Analysis (2007)Telephone Calls Received at a…The Public Library in the United States (1950)Reference Service Evaluation and Meta-Analysis: Findings and Methodological Issues (1997)Evaluating the Impact of Conditional Cash Transfer Programs (2005)Library consultations and a global pandemic: An analysis of consultation difficulty during COVID-19 across multiple factors (2020)Second-hand knowledge : an inquiry into cognitive authority (1983)Flying a light aircraft: reference service evaluation from a user's viewpoint. (1994)Guidelines for Behavioral Performance of Reference and Information Service Providers (2007)Is traditional reference service obsolete? (1995)Indiana University South Bend (2013)Assessment of Reference Services. (1987)A Correlation Method for Collecting Reference Statistics (1999)Meeting Changing Information Needs of Illinois Firefighters (2003)
this work references cited by second hop

References

  • 1990The Measurement and Evaluation of Reference Service49 cited
  • 1981Measurement at the Reference Desk.14 cited

Cited by

  • 2007Telephone Calls Received at an Academic Library's Reference Desk: A New Analysis5 cited
  • 2007Whatever Happened to “Always Cite the Source?”3 cited

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