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Relationship Marketing in Sports: A Functional Approach
16 references·16 citing·37 second hopsampled
Relationship Marketing in Sports: A Functional Approach (2006)Relationship Marketing in Sports: A Funct…The Identity Salience Model of Relationship Marketing Success: The Case of Nonprofit Marketing (2003)The Identity Salience Model o…Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies (2003)Consumer–Company Identificati…Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Consumer Trust, Value, and Lo…Building Brand Community (2002)Building Brand CommunityThe Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)The Different Roles of Satisf…The Effects of Organizational Differences and Trust on the Effectiveness of Selling Partner Relationships (1997)The Effects of Organizational…An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)An Examination of the Nature …Relationship Marketing of Services--Growing Interest, Emerging Perspectives (1995)Relationship Marketing of Ser…Relationship Marketing in Consumer Markets: Antecedents and Consequences (1995)Relationship Marketing in Con…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Factors Affecting Trust in Market Research Relationships (1993)Factors Affecting Trust in Ma…A structural equation test of the value-attitude-behavior hierarchy. (1988)A structural equation test of…Developing Buyer-Seller Relationships (1987)Developing Buyer-Seller Relat…Physical Attractiveness of the Celebrity Endorser: A Social Adaptation Perspective (1985)Physical Attractiveness of th…Basking in reflected glory: Three (football) field studies. (1976)Basking in reflected glory: T…Compliance, identification, and internalization three processes of attitude change (1958)Compliance, identification, a…Athlete branding via social media: examining the factors influencing consumer engagement on Instagram (2020)Athlete branding via social m…From passion to obsession: Development and validation of a scale to measure compulsive sport consumption (2018)From passion to obsession: De…Social Media in Relationship Marketing: The Perspective of Professional Sport Managers in the MLB, NBA, NFL, and NHL (2017)Social Media in Relationship …Consumer experience quality: A review and extension of the sport management literature (2017)Consumer experience quality: …User-generated branding via social media: An examination of six running brands (2016)User-generated branding via s…How Do Sports Organizations Use Social Media to Build Relationships? A Content Analysis of NBA Clubs’ Twitter Use (2015)How Do Sports Organizations U…The value of Twitter for sports fans (2014)The value of Twitter for spor…Sport club brand personality scale (SCBPS): A new brand personality scale for sport clubs (2014)Sport club brand personality …Managing brand presence through social media: the case of UK football clubs (2014)Managing brand presence throu…Relationship Marketing and Social Media in Sport (2013)Relationship Marketing and So…Factors Affecting the Hotel's Service Quality: Relationship Marketing and Corporate Image (2013)Factors Affecting the Hotel's…Attracting Facebook ‘Fans’: The Importance of Authenticity and Engagement as a Social Networking Strategy for Professional Sport Teams (2012)Attracting Facebook ‘Fans’: T…A relationship marketing catalyst: the salience of reciprocity to sport organization–sport consumer relationships (2012)A relationship marketing cata…A Conceptual Framework for Understanding Relationships Between Sport Consumers and Sport Organizations: A Relationship Quality Approach (2011)A Conceptual Framework for Un…Meeting Relationship-Marketing Goals Through Social Media: A Conceptual Model for Sport Marketers (2010)Meeting Relationship-Marketin…The relationships between team attributes, team identification and sponsor image (2009)The relationships between tea…Prospect Theory: An Analysis of Decision under Risk (1979)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Prospect theory: An analysis of decision under risk (1988)E-S-QUAL (2004)Internet Users' Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model (2004)Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)The psychology of interpersonal relations. (1958)Economic Action and Social Structure: The Problem of Embeddedness (1985)The Social Identity Theory of Intergroup Behavior (2004)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)Understanding Customer Experience Throughout the Customer Journey (2016)Markets and Hierarchies: Analysis and Antitrust Implications. (1976)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)Exchange and Power in Social Life (2017)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Trust and TAM in Online Shopping: An Integrated Model1 (2003)The Behavioral Consequences of Service Quality (1996)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Judgment under Uncertainty: Heuristics and Biases (1974)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Handbook of Qualitative Research (1994)Consumer Culture Theory (CCT): Twenty Years of Research (2005)Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)Zero defections: quality comes to services. (1990)Relational Benefits in Services Industries: The Customer's Perspective (1998)Understanding Relationship Marketing Outcomes (2002)Do social media marketing activities enhance customer equity? An empirical study of luxury fashion brand (2011)A Relational Model of Authority in Groups (1992)Behavioral Intention Formation in Knowledge Sharing: Examining the Roles of Extrinsic Motivators, Social-Psychological Forces, and Organizational Climate1 (2005)Instagram and YouTube bloggers promote it, why should I buy? How credibility and parasocial interaction influence purchase intentions (2019)
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References

  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1987Developing Buyer-Seller Relationships9,139 cited
  • 1997An Examination of the Nature of Trust in Buyer-Seller Relationships6,819 cited
  • 1999The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships4,897 cited
  • 2002Consumer Trust, Value, and Loyalty in Relational Exchanges4,193 cited
  • 1958Compliance, identification, and internalization three processes of attitude change3,817 cited
  • 1993Factors Affecting Trust in Market Research Relationships3,649 cited
  • 2003Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies3,330 cited
  • 1995Relationship Marketing of Services--Growing Interest, Emerging Perspectives3,167 cited
  • 2002Building Brand Community2,654 cited
  • 1976Basking in reflected glory: Three (football) field studies.2,360 cited
  • 1988A structural equation test of the value-attitude-behavior hierarchy.1,891 cited
  • 1995Relationship Marketing in Consumer Markets: Antecedents and Consequences1,757 cited
  • 1997The Effects of Organizational Differences and Trust on the Effectiveness of Selling Partner Relationships1,415 cited
  • 1985

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Physical Attractiveness of the Celebrity Endorser: A Social Adaptation Perspective
1,316 cited
  • 2003The Identity Salience Model of Relationship Marketing Success: The Case of Nonprofit Marketing787 cited
  • Cited by

    • 2010Meeting Relationship-Marketing Goals Through Social Media: A Conceptual Model for Sport Marketers316 cited
    • 2014Managing brand presence through social media: the case of UK football clubs229 cited
    • 2013Relationship Marketing and Social Media in Sport189 cited
    • 2020Athlete branding via social media: examining the factors influencing consumer engagement on Instagram187 cited
    • 2012Attracting Facebook ‘Fans’: The Importance of Authenticity and Engagement as a Social Networking Strategy for Professional Sport Teams182 cited
    • 2011A Conceptual Framework for Understanding Relationships Between Sport Consumers and Sport Organizations: A Relationship Quality Approach164 cited
    • 2017Consumer experience quality: A review and extension of the sport management literature142 cited
    • 2016User-generated branding via social media: An examination of six running brands113 cited
    • 2017Social Media in Relationship Marketing: The Perspective of Professional Sport Managers in the MLB, NBA, NFL, and NHL110 cited
    • 2015How Do Sports Organizations Use Social Media to Build Relationships? A Content Analysis of NBA Clubs’ Twitter Use82 cited
    • 2013Factors Affecting the Hotel's Service Quality: Relationship Marketing and Corporate Image79 cited
    • 2009The relationships between team attributes, team identification and sponsor image66 cited
    • 2014Sport club brand personality scale (SCBPS): A new brand personality scale for sport clubs52 cited
    • 2018From passion to obsession: Development and validation of a scale to measure compulsive sport consumption45 cited
    • 2014The value of Twitter for sports fans44 cited
    • 2012A relationship marketing catalyst: the salience of reciprocity to sport organization–sport consumer relationships44 cited