Intelligent Decision Support Systems- A Framework

Abstract

Information technology applications that support decision-making processes and problem- solving activities have thrived and evolved over the past few decades. This evolution led to many different types of Decision Support System (DSS) including Intelligent Decision Support System (IDSS). IDSS include domain knowledge, modeling, and analysis systems to provide users the capability of intelligent assistance which significantly improves the quality of decision making. IDSS includes knowledge management component which stores and manages a new class of emerging AI tools such as machine learning and case-based reasoning and learning. These tools can extract knowledge from previous data and decisions which give DSS capability to support repetitive, complex real-time decision making. This paper attempts to assess the role of IDSS in decision making. First, it explores the definitions and understanding of DSS and IDSS. Second, this paper illustrates a framework of IDSS along with various tools and technologies that support it.

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