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Brand Attachment and Consumer Emotional Response to Unethical Firm Behavior
16 references·16 citing·41 second hopsampled
Brand Attachment and Consumer Emotional Response to Unethical Firm Behavior (2012)Brand Attachment and Consumer Emotional R…Brand Attachment and Brand Attitude Strength: Conceptual and Empirical Differentiation of Two Critical Brand Equity Drivers (2010)Brand Attachment and Brand At…Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)Brand Experience: What Is It?…Some antecedents and outcomes of brand love (2006)Some antecedents and outcomes…The Ties That Bind: Measuring the Strength of Consumers’ Emotional Attachments to Brands (2005)The Ties That Bind: Measuring…Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies (2003)Consumer–Company Identificati…Building Brand Community (2002)Building Brand CommunityDoes Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility (2001)Does Doing Good Always Lead t…Emotion, Regulation, and Moral Development (2000)Emotion, Regulation, and Mora…Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Cutoff criteria for fit index…Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Consumers and Their Brands: D…The Company and the Product: Corporate Associations and Consumer Product Responses (1997)The Company and the Product: …Controlling other people: The impact of power on stereotyping. (1993)Controlling other people: The…Ethical Decision Making by Individuals in Organizations: An Issue-Contingent Model (1991)Ethical Decision Making by In…The case for motivated reasoning. (1990)The case for motivated reason…Negativity and extremity biases in impression formation: A review of explanations. (1989)Negativity and extremity bias…A General Theory of Marketing Ethics (1986)A General Theory of Marketing…Shaping customer brand loyalty during the pandemic: The role of brand credibility, value congruence, experience, identification, and engagement (2022)Shaping customer brand loyalt…Brand attachment: a review and future research (2022)Brand attachment: a review an…The influence of flow experience in the augmented reality context on psychological ownership (2021)The influence of flow experie…When does customer CSR perception lead to customer extra-role behaviors? The roles of customer spirituality and emotional brand attachment (2020)When does customer CSR percep…Unlocking the customer engagement-brand loyalty relationship in tourism social media: The roles of brand attachment and customer trust (2020)Unlocking the customer engage…Emotions in Tourism: Theoretical Designs, Measurements, Analytics, and Interpretations (2020)Emotions in Tourism: Theoreti…Beyond good and bad: Challenging the suggested role of emotions in customer experience (CX) research (2020)Beyond good and bad: Challeng…It might be ethical, but I won't buy it: Perceived contamination of, and disgust towards, clothing made from recycled plastic bottles (2019)It might be ethical, but I wo…Brand experience effects on brand attachment: The role of brand trust, age, and income: anglais (2019)Brand experience effects on b…Positive and negative behaviours resulting from brand attachment (2018)Positive and negative behavio…Does brand experience translate into brand commitment?: A mediated-moderation model of brand passion and perceived brand ethicality (2018)Does brand experience transla…The role of actual, ideal, and ought self‐congruence in the consumption of hedonic versus utilitarian brands (2017)The role of actual, ideal, an…Service quality and brand loyalty (2016)Service quality and brand loy…Identifying moderators of brand attachment for driving customer purchase intention of original vs counterfeits of luxury brands (2016)Identifying moderators of bra…How does the Perceived Ethicality of Corporate Services Brands Influence Loyalty and Positive Word-of-Mouth? Analyzing the Roles of Empathy, Affective Commitment, and Perceived Quality (2015)How does the Perceived Ethica…Nothing Can Tear Us Apart: The Effect of Brand Identity Fusion in Consumer–Brand Relationships (2013)Nothing Can Tear Us Apart: Th…The psychology of interpersonal relations. (1958)Economic Action and Social Structure: The Problem of Embeddedness (1985)The Social Identity Theory of Intergroup Behavior (2004)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)Understanding Customer Experience Throughout the Customer Journey (2016)Possessions and the Extended Self (1988)The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders (1991)What We Know and Don’t Know About Corporate Social Responsibility (2012)Corporate social responsibility and access to finance (2013)The Impact of Corporate Sustainability on Organizational Processes and Performance (2014)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. (1998)Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures (2003)Sensitivity of Goodness of Fit Indexes to Lack of Measurement Invariance (2007)Patterns of Attachment: A Psychological Study of the Strange Situation (1978)A Paradigm for Developing Better Measures of Marketing Constructs (1979)The Commitment-Trust Theory of Relationship Marketing (1994)Customer Engagement (2011)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Handbook of Qualitative Research (1994)Consumer Culture Theory (CCT): Twenty Years of Research (2005)Generalized expectancies for internal versus external control of reinforcement. (1966)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Ethical leadership: A social learning perspective for construct development and testing (2005)Ethical leadership: A review and future directions (2006)Principles alone cannot guarantee ethical AI (2019)The Handbook of Social Psychology (1969)Judgment under Uncertainty: Heuristics and Biases (1975)Confirmation Bias: A Ubiquitous Phenomenon in Many Guises (1998)Well-being : the foundations of hedonic psychology (1999)False-Positive Psychology (2011)A Theory of Cognitive Dissonance (2017)Corporate Stakeholders and Corporate Finance (1987)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Building Strong Brands (1995)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Whence Consumer Loyalty? (1999)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)
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References

  • 1999Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives108,592 cited
  • 1990The case for motivated reasoning.9,014 cited
  • 1998Consumers and Their Brands: Developing Relationship Theory in Consumer Research7,540 cited
  • 2001Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility4,659 cited
  • 2009Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty?4,414 cited
  • 1997The Company and the Product: Corporate Associations and Consumer Product Responses4,189 cited
  • 1991Ethical Decision Making by Individuals in Organizations: An Issue-Contingent Model4,134 cited
  • 2003Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies3,330 cited
  • 2005The Ties That Bind: Measuring the Strength of Consumers’ Emotional Attachments to Brands2,713 cited
  • 2002Building Brand Community2,654 cited
  • 1986A General Theory of Marketing Ethics2,607 cited
  • 2000Emotion, Regulation, and Moral Development2,422 cited
  • 2010Brand Attachment and Brand Attitude Strength: Conceptual and Empirical Differentiation of Two Critical Brand Equity Drivers2,294 cited
  • 2006Some antecedents and outcomes of brand love2,282 cited

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  • 1993Controlling other people: The impact of power on stereotyping.1,585 cited
  • 1989Negativity and extremity biases in impression formation: A review of explanations.1,549 cited
  • Cited by

    • 2020Unlocking the customer engagement-brand loyalty relationship in tourism social media: The roles of brand attachment and customer trust348 cited
    • 2015How does the Perceived Ethicality of Corporate Services Brands Influence Loyalty and Positive Word-of-Mouth? Analyzing the Roles of Empathy, Affective Commitment, and Perceived Quality295 cited
    • 2018Does brand experience translate into brand commitment?: A mediated-moderation model of brand passion and perceived brand ethicality195 cited
    • 2020Emotions in Tourism: Theoretical Designs, Measurements, Analytics, and Interpretations185 cited
    • 2018Positive and negative behaviours resulting from brand attachment178 cited
    • 2019Brand experience effects on brand attachment: The role of brand trust, age, and income: anglais169 cited
    • 2022Shaping customer brand loyalty during the pandemic: The role of brand credibility, value congruence, experience, identification, and engagement157 cited
    • 2020Beyond good and bad: Challenging the suggested role of emotions in customer experience (CX) research157 cited
    • 2016Identifying moderators of brand attachment for driving customer purchase intention of original vs counterfeits of luxury brands156 cited
    • 2016Service quality and brand loyalty150 cited
    • 2022Brand attachment: a review and future research134 cited
    • 2019It might be ethical, but I won't buy it: Perceived contamination of, and disgust towards, clothing made from recycled plastic bottles129 cited
    • 2021The influence of flow experience in the augmented reality context on psychological ownership111 cited
    • 2017The role of actual, ideal, and ought self‐congruence in the consumption of hedonic versus utilitarian brands107 cited
    • 2020When does customer CSR perception lead to customer extra-role behaviors? The roles of customer spirituality and emotional brand attachment106 cited
    • 2013Nothing Can Tear Us Apart: The Effect of Brand Identity Fusion in Consumer–Brand Relationships106 cited