WEB DESIGN IN E-COMMERCE: A THEORY AND EMPIRICAL ANALYSIS

Jaeki Song · Fatemeh Mariam Zahedi

95 citations0/0 files storedJournal of the Association for Information Systems

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Technology Adoption and User Behaviour Consumer Behavior and Marketing Influence Consumer Retail Behavior Studies

Abstract

In the Internet market, websites are the main interface between online merchants and their customers. Effective website design plays a critical role in attracting and maintaining customersí interest and in influencing their purchase behavior. Despite the singular significance of website design, little theoretical knowledge is available regarding how web-design elements impact the purchase behavior of online shoppers. By drawing on the theory of planned behavior and interpersonal influence, we develop and empirically test a conceptual model for the process by which web design elements could influence the purchase intention of online customers. This research provides a theoretical framework for the design decisions regarding websites in order to accommodate the salient features of online shopping.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 95 citations exist upstream.

References

1991The theory of planned behavior 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology 1985From Intentions to Actions: A Theory of Planned Behavior 1991Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation 1995Understanding Information Technology Usage: A Test of Competing Models 1991Predicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior 1997Reducing Buyer Search Costs: Implications for Electronic Marketplaces 1997Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces

Cited by

2023Impact of Shopping Website Design on Customer Satisfaction and Loyalty: The Mediating Role of Usability and the Moderating Role of Trust 2020Determinants of Islamic entrepreneurial intentions: an analysis using SEM 2004Proposing the content perception theory for the online content industry – a structural equation modeling 2015ECOMMERCE WEBSITE VALUE MODEL FOR SMES 2022

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.