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Intercultural Communication: An Introduction
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  • 2012Tourism: A catalyst for existential authenticity314 cited
  • 2003Why Are Public Values Toward Wildlife Changing?269 cited
  • 2004Indonesian Postgraduate Students Studying in Australia: An Examination of Their Academic, Social and Cultural Experiences.132 cited
  • 2001A cross‐cultural comparison of ethnocentrism among Japanese and United States college students110 cited
  • 2008The silent participant in small group collaborative learning contexts104 cited
  • 2010The effects of nonverbal communication of employees in the family restaurant upon customers’ emotional responses and customer satisfaction89 cited
  • 2003Changing cultural stereotypes through e-mail assisted foreign language learning78 cited
  • 2003Relationships of self‐perceived communication competence and communication apprehension with willingness to communicate: A comparison with first and second languages in Micronesia78 cited
  • 2006Internationalisation as a key dimension to teacher education67 cited
  • 2007Corporate Communication Challenges53 cited
  • 2011Uncovering and negotiating barriers to intercultural communication at Greenmarket Square, Cape Town’s ‘world in miniature’: An insider’s perspective50 cited
  • 2014Pathways to teacher education for intercultural communicative competence: teachers’ perceptions47 cited
  • 2003Translation and intercultural communication : similarities and differences

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43 cited
  • 2021DEVELOPING INTERCULTURAL COMPETENCES AND CREATIVITY: THE FOUNDATION FOR SUCCESSFUL INTERCULTURAL COMMUNICATION39 cited
  • 2015L2 Academic Discourse Socialization through Oral Presentations: An Undergraduate Student’s Learning Trajectory in Study Abroad37 cited
  • 2019La interculturalidad en el contexto universitario: necesidades en la formación inicial de los futuros profesionales de la educación35 cited