Digital Divide(s)

Abstract

Abstract The digital divide refers to an inequality in the access to, use, and impact of digital information and communication technology (ICT) among social agents. Research on this social inequality has evolved around the questions of who, with which attributes, connects how to what kind of ICT. Different foci on these questions lead to different answers about the closing or widening nature of the divide. Digital inequality has evolved beyond a binary distinction between “have” and “have not,” becoming a question of “more” versus “less” that evolves with the incessant innovation of ICT. The digital divide is not merely a technological, but a social challenge, and the key question of how to tackle it hinges on the context‐dependent issue of the expected social benefit achieved by ICT. Since the potential applications of ICT are diverse, the strategies aimed at tackling these diverse challenges must be diverse as well.

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