Management science : decision making through systems thinking

Abstract

Preface Introduction PART ONE: SYSTEMS AND SYSTEMS THINKING: INTRODUCTION Systems Thinking and Systems Methodology Systems Concepts The Problem Situation System Models and Diagrams PART TWO: MANAGEMENT SCIENCE METHODOLOGIES: INTRODUCTION Overview of Hard OR Methodology Soft System Thinking Implementation and Code of Ethics PART THREE: ASSESSING COSTS AND BENEFITS, DEALING WITH TIME Relevant Costs and Benefits Discounted Cash Flows Decision Making Over Time PART FOUR: HARD MS/OR METHODS Marginal and Incremental Analysis Constrained Decision Making Multiple Constraints - Linear Programming Uncertainty Waiting Lines: Stochastic Systems Simulation and System Dynamics Decision and Risk Analysis Decisions with Multiple Objectives Bibliography Glossary of Technical Terms Index

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