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Successful communication for business and the professions
0 references·3 citing·15 second hop
Successful communication for business and the professions (1991)Successful communication for business and…Politeness in Business Writing: The Effects of Ethnicity and Relating Factors on Email Communication (2014)Politeness in Business Writin…Ethics and teaching employment interviewing (1996)Ethics and teaching employmen…Another Look at Teaching the External Negative Message (1994)Another Look at Teaching the …Business Communication Today (1986)Business and Administrative Communication (1989)The profitable art of service recovery. (1990)Interpersonal Strategies in E-Complaint Refusals: Textbook Advice Versus Actual Situated Practice (2020)Politeness : Some Universals in Language Usage (1987)Language Use in Computer-Mediated Communication: An Investigation into the Genre of Workplace Emails (2015)3. English as a Global Language (2016)Principles of Pragmatics (2016)Critical Perspective to Genre Analysis: Intertextuality and Interdiscursivity in Electronic Mail Communication (2017)Politeness in Business Communication: Investigating English Modal Sequences in Chinese Learners’ Letter Writing (2017)A theory of justice original editionImpression Management: The Self-Concept, Social Identity, and Interpersonal Relations. (1981)Impression management: A literature review and two-component model. (1990)Inviting Meaningful Applicant Performances in Employment Interviews (1999)The "Veil of Ignorance": Exploring Ethical Issues in the Employment Interview (2000)
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  • 2014Politeness in Business Writing: The Effects of Ethnicity and Relating Factors on Email Communication26 cited
  • 1994Another Look at Teaching the External Negative Message10 cited
  • 1996Ethics and teaching employment interviewing9 cited

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