Article2001

IT-Induced Adaptation and Individual Performance: A Coping Acts Model

20 citations0/0 files storedJournal of the Association for Information Systems

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Technology Adoption and User Behaviour Information Systems Theories and Implementation Technostress in Professional Settings

Abstract

Recent IS literature stresses the importance of IT-related adaptation behaviors and points out our lack of understanding of them. Drawing on coping theory in individual psychology, this paper attempts to shed new light on this phenomenon. Our model suggests that user adaptation behaviors can be conceptualized as coping acts, which are mainly determined by an initial assessment a user makes of a new IT. Coping is hypothesized to be positively associated with levels of integration of IT and with user task performance. The main premise of this study is that higher levels of integration between the user, IT, and the working system will be related to higher individual performance at work. A survey of 262 account managers was conducted in two large Canadian banks to test our conceptual model.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 20 citations exist upstream.

References

2013Stress: Appraisal and Coping 1991Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation 1966Psychological stress and the coping process 1985If it changes it must be a process: Study of emotion and coping during three stages of a college examination.1994Capturing the Complexity in Advanced Technology Use: Adaptive Structuration Theory 1984Stress, Appraisal, and Coping. New York, NY: Springer;1986Appraisal, coping, health status, and psychological symptoms.1990Information Technology Implementation Research: A Technological Diffusion Approach

Cited by

2013Planning support: from systems to science 2011The Impact of Information Technology Threat on IT Appropriation and IT Avoidance 2014Investigating the link between users' IT adaptation behaviours and individual-level IT use outcomes using the coping model of user adaptation : a case study of a work system computerisation project 2011A Model of Coping with Technological Interruptions

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.