Elements of Cross-Cultural Communication Competence: Derivative of a Case Study Comparing Indian and Japanese Communication

Abstract

This paper is based on a case study that compares and highlights specific nuances of Indian and Japanese communication in a formal work context. The objective of this paper is to present a comparison of certain features of Indian and Japanese communication. It is a qualitative study based on participant and natural observation conducted on a small sample of Japanese and Indian managers within the context of an organization. As a synthesis, this paper proposes a framework of crosscultural communication competence that focuses on certain individual level elements involved in the cross-cultural adaptation process. In conclusion, a three-stage transition model of personal change is deduced and presented.

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