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Cited by

• 2003Determining How Libraries and Librarians Help.50 cited
• 1994Needs Assessment Since 1981: The State of the Practice42 cited
• 2000School and Public Library Relationships: Essential Ingredients in Implementing Educational Reforms and Improving Student Learning.36 cited
• 2004Strategic plans and long‐range plans: is there a difference?35 cited
• 2010Broadband for public libraries: Importance, issues, and research needs32 cited
• 2003Project CATE Using outcome measures to assess school-age children's use of technology in urban public libraries26 cited
• 2011City councillors and the mission of public libraries20 cited
• 2007Assessing Sufficiency and Quality of Bandwidth for Public Libraries19 cited
• 1994The use of public library roles for effectiveness evaluation13 cited
• 2006Politics and Advocacy: The Role of Networking in Selling the Library to Your Community13 cited
• 1994Further dimensions of public library effectiveness II: The second stage of the New Zealand study13 cited
• 2006Twenty-First Century Public Library Adult Services10 cited
• 2015Introduction9 cited
• 2001Preschool Education through Public Libraries.7 cited