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Events and causal factors charting
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Events and causal factors charting (1978)Events and causal factors chartingValidity and consistency assessment of accident analysis methods in the petroleum industry (2017)Validity and consistency asse…Application of root cause analysis in a service delivery operational environment (1997)Application of root cause ana…Rating accident models and investigation methodologies (1985)Rating accident models and in…Out of the Crisis (1982)Zero defections: quality comes to services. (1990)Customer Switching Behavior in Service Industries: An Exploratory Study (1995)Prioritisation of root cause analysis in production disturbance management (2021)Accident Investigations - A Case for New Perceptions and Methodologies (1980)Analysis of investigation reports on occupational accidents (2014)Proactive Risk Management in a Dynamic Society (2000)A Human Error Approach to Aviation Accident Analysis: The Human Factors Analysis and Classification System (2003)Dynamic risk analysis using bow-tie approach (2012)
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  • 1985Rating accident models and investigation methodologies84 cited
  • 1997Application of root cause analysis in a service delivery operational environment22 cited
  • 2017Validity and consistency assessment of accident analysis methods in the petroleum industry10 cited

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