iKnow: Information skills in the 21st Century workplace

Katharine Reedy · Elizabeth Mallett · Natasha Soma

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Library Science and Information Literacy Information Retrieval and Search Behavior Digital literacy in education

Abstract

The iKnow (Information and Knowledge at Work) project at The Open University (OU) set out to explore and articulate the information skills requirements of the 21st century workplace. Although some existing research had highlighted the costs of ineffective information searching in the workplace, there appeared to be little online material to remedy this. The project was run in three phases, which involved identifying the key competencies, developing some prototype ‘bite-size’ materials and piloting them for their effectiveness in a variety of workplaces. The results of the study show that participants not only perceived the skills as relevant and useful, but also found that the bite-size model made training easier to schedule into a working day. The project team found that these materials could potentially be an important link between informal and formal learning, of particular relevance in the current economic climate.

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References

2004Workplace Learning in Context 2004Transfer of knowledge between education and workplace settings 2006Information literacy landscapes: an emerging picture 1979Information Age 2010Information Literacy Landscapes: Information Literacy in Education, Workplace and Everyday Contexts 2009Information literacy in the workplace 2005Information literacy in the workplace 2011Information Literacy Landscapes: Information Literacy in Education, Workplace and Everyday Contexts

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2018Rife Information Pollution (Infollution) and Virtual Organizations in Industry 4.0 2016Using rubrics for assessing information literacy in the finance classroom: A collaboration 2014What is the Employers Stand on Information Literacy – Researching Employers on Expected Generic Outcomes of Their Future Employees 2018Practices of community representatives in exploiting information channels for citizen democratic engagement 2014Bridges to the Future: Teaching Information Literacy Across Standards, Institutions, and the Workforce

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