Guidelines on the operation of subscription bus services

Abstract

The purpose of this report is to provide guidelines on the planning, organization, and operation of bus services. The report deals with identifying potential riders; obtaining vehicles and drivers; meeting regulatory requirements; setting routes, schedules and fares; revising routes and schedules as demand changes; and obtaining special privileges such as the use of express lanes, priority movement at intersections, and close-in parking. The term subscription has been applied to a variety of specialized bus services tailored to serve urban travelers who patronize them on a regular basis, usually for their daily trips to and from work. This report concentrates on services provided by large buses. Guidelines are presented which are critical to the successful operation of bus services. These guidelines are based on detailed case studies of services in Wentzville, MO; Fredericksburg, VA; Huntington Beach, CA; Reston, VA; the San Francisco Mid-Peninsula; Gaithersburg, MD; Los Angeles, CA; Golden Gate Bridge, Highway and Transportation District Commute Clubs; Flint, MI; and Peoria, IL. The report concludes with a discussion of the potential impacts of services on the congestion, pollution and fuel consumption associated with urban travel. A glossary and a bibliography are furnished.

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