Ethics and Performance Management

Abstract

Although the integrity of the performance measure development process is vulnerable to manipulation by self-interested stakeholders, the quality of public performance measures has not been adequately studied. This study assesses education performance policies by conducting a content analysis of the federally mandated No Child Left Behind Act. NCLB aimed to enhance educational outcomes by requiring all 50 states to develop uniform accountability systems outlining performance goals, reporting requirements, and sanctions or rewards for goal achievement. The analysis reveals that many states diminished its impact by creating mediocre performance goals, limiting access to results, and providing tools to manipulate reported outcomes.

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