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Defining Quality in Technical Communication: A Holistic Approach. · Study

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ArticleDefining Quality in Technical Communication: A Holistic Approach.

Karl L. Smart1995

Article1995

Defining Quality in Technical Communication: A Holistic Approach.

13 citations·0/0 files stored·Technical Communication: Journal of the Society for Technical Communication

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Academic Writing and Publishing Management Systems and Quality Improvement Communication Studies and Media

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References

1980Competitive Strategy: Techniques for Analyzing Industries and Competitors 1982Out of the Crisis 1932Economic Control of Quality of Manufactured Product.1952Quality-Control Handbook.1979Quality Is Free: The Art of Making Quality Certain 1990Juran's Quality Control Handbook 1994Total Quality Management in Government: A Practical Guide for the Real World 1991Quality or Else: The Revolution in World Business

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1996The effect of documentation on customer perception of product quality

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1996A Quality Definition Continuumarticle · 5 shared references 1996Beyond Process: TQM Content and Firm Performancearticle · 4 shared references 2002How product quality dimensions relate to defining qualityarticle · 4 shared references 1995Quality as Symphonyarticle · 4 shared references 1999TQM as an Arbitrary Sign for Play: Discourse and Transformationarticle · 4 shared references 1994DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONSarticle · 3 shared references

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Year1995

Typearticle

Published1995-01-01

VenueTechnical Communication: Journal of the Society for Technical Communication

ISSN-L0049-3155

Languageen

Citations13

Files0 public / 0

ShelfAcademic Writing and Publishing

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openalex_workW1548858455

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