Measurement invariance of the Job Satisfaction Survey across work contexts

Abstract

The purpose of this study was to test for measurement invariance of the Job Satisfaction Survey (JSS) across law enforcement job contexts. Respondents included 1,198 patrol officers and 312 administrative officers. Fourteen of the 32 items displayed differential item functioning. Implications for using the JSS in organizational settings are discussed. Job satisfaction surveys are commonly used by organizations to help manage, train, and retain valuable employees (Liu et al., 2004). Organizations use surveys to assess employees ’ job satisfaction for many purposes, including gauging work morale and diagnosing potential problems. Often, it is of interest to make comparisons across different types of jobs (i.e., job contexts). For instance, employers may compare the job satisfaction of workers under a new compensation or incentive policy to workers under an existing policy to assess employee reactions to the

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