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A Comparative Study of Faculty Members' Expectations of Academic Library Services in Three Universities in Ogun State, Nigeria
4 references·0 citing·17 second hop
A Comparative Study of Faculty Members' Expectations of Academic Library Services in Three Universities in Ogun State, Nigeria (2012)A Comparative Study of Faculty Members' E…User satisfaction with academic libraries services: Academic staff and students perspectives (2011)User satisfaction with academ…Information Needs and Information-Seeking Behaviour of Faculty Members at the Islamia University of Bahawalpur (2010)Information Needs and Informa…Usage of academic libraries: the role of service quality, resources, and user characteristics (2004)Usage of academic libraries: …Improving library users’ perceived quality, satisfaction and loyalty: an integrated measurement and management system (2003)Improving library users’ perc…Marketing Research (1970)The American Customer Satisfaction Index: Nature, Purpose, and Findings (1996)Foundations of the American Customer Satisfaction Index (2000)The relationship between service quality and customer satisfaction: the example of CJCU library (2006)The Signaling Role of IT Features in Influencing Trust and Participation in Online Communities (2011)Rise of the Partial Least Squares Structural Equation Modeling: An Application in Banking (2018)Assessing User Needs, Satisfaction, and Library Performance at the University of Washington Libraries. (2001)Work environments and job performance of librarians in the public universities in South -west Nigeria (2013)Using SEM-PLS to assess users satisfaction of library service quality: evidence from Malaysia (2018)The Use of Bibliographic Tools by Humanities Faculty at the State University of New York at Albany (1987)Modeling the Information Seeking of Professionals: A General Model Derived from Research on Engineers, Health Care Professionals, and Lawyers (1996)Information needs and information seeking patterns of medical students at Lautech, Ogbomoso (1997)Information Needs and Seeking Behavior of Law Faculty Members: A Survey of the University of Peshawar and its Affiliated Law Colleges (2012)A Study of Library Usage and Satisfaction by Social Scientists at Bahauddin Zakariya University, Multan (2013)A Survey on the Teenagers’ Need of Public Libraries’ Resources and Services (2018)So which score on the LibQual+™ tells me if library users are satisfied? (2005)Surveying Users' Perception of Academic Library Services Quality: A Case Study in Universiti Malaysia Pahang (UMP) Library (2015)
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References

  • 2003Improving library users’ perceived quality, satisfaction and loyalty: an integrated measurement and management system187 cited
  • 2004Usage of academic libraries: the role of service quality, resources, and user characteristics107 cited
  • 2011User satisfaction with academic libraries services: Academic staff and students perspectives60 cited
  • 2010Information Needs and Information-Seeking Behaviour of Faculty Members at the Islamia University of Bahawalpur16 cited

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