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Cited by

• 2006Evaluation Research: An Overview115 cited
• 2002Quality: new directions in the research60 cited
• 2007Information Literacy in the University Curriculum: Challenges for Outcomes Assessment24 cited
• 2006Using “Ready-to-Go” Assessment Tools to Create a Year Long Assessment Portfolio and Improve Instruction13 cited
• 2020Mixed-methods library evaluation integrating the patron, library, and external perspectives: The case of Namibia regional libraries12 cited
• 2005Evaluating instruction: Developing a program that supports the teaching librarian11 cited
• 2015Educators of the information society: Information literacy instruction in public and academic libraries of canada10 cited
• 2010The Balanced Scorecard: A Systemic Model for Evaluation and Assessment of Learning Outcomes?9 cited
• 2007Information literacy of incoming undergraduate Arts students at the University of the Western Cape: assessment of competencies and proficiencies9 cited
• 2011Self-assessed Learning and User Satisfaction in Regional Campus Libraries5 cited
• 2002Outcomes assessment—another research frontier4 cited
• 2014Modernizing Social Inclusion: A Look at John Carlo Bertot’s Contribution3 cited
• 2004Program Evaluation in Libraries: Relating Operations and Clients3 cited