Champions of GIS: Municipal Implementation and Organizational Diffusion of GIS in Pennsylvania Governments

Abstract

This study investigates the use of geographic information systems (GIS) technologies within local governments in the Philadelphia region. Local municipalities are often the primary decision makers when it comes to land use and development planning and for the provision of local public services. GIS is a valuable tool for municipalities to manage these functions, but many local governments have been slow to adopt and implement the technology. This study investigates the status of GIS use in local governments and identifies factors related to its adoption and internal organizational diffusion. Based on a survey of local governments in Chester and Montgomery counties in Pennsylvania and two local government case studies, this study investigates the role and importance of an organizational of the technology. Findings reveal that the existence of a champion within the municipal organization is strongly related to the successful implementation and perceived effectiveness of GIS technologies.

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