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What Makes a Library Great?
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What Makes a Library Great? (2005)What Makes a Library Great?A Place for Us? Baby Boomers, Their Elders, and the Public Library (2012)A Place for Us? Baby Boomers,…Required Software Productivity Tool Skills: Public Library Directors' Perceptions (2008)Required Software Productivit…Do Instruction Skills Impress Employers? (1996)Information Technology Literacy: Task Knowledge and Mental Models (2001)Effectiveness of ICT training for public library staff in the UK: staff views (2006)Getting it done on time (2013)Case Study Research: Design and Methods (1984)Qualitative Interviewing: The Art of Hearing Data (1996)The Public Realm (2017)
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  • 2008Required Software Productivity Tool Skills: Public Library Directors' Perceptions2 cited
  • 2012A Place for Us? Baby Boomers, Their Elders, and the Public Library1 cited

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