Technology knowledge management (TKM) taxonomy

Arwa Yousuf Al-Aama

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Knowledge Management and Sharing Knowledge Management and Technology E-Learning and Knowledge Management

Abstract

Purpose Knowledge is a main resource of any organization. Knowledge management (KM) is identified by four processes: creating, capturing, distributing and sharing of knowledge. Technology can enable successful KM. The purpose of this paper is to propose a technology knowledge management (TKM) taxonomy, which lists popular electronic tools that can enhance KM processes and shows which tool can contribute to which processes.

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1998The Knowledge-Creating Company 1997The Tacit Dimension 1992The balanced scorecard : measures that drive performance 1992The balanced scorecard--measures that drive performance.2000SECI, Ba and Leadership: a Unified Model of Dynamic Knowledge Creation 2006Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories 2002Encouraging Knowledge Sharing: The Role of Organizational Reward Systems 2005Knowledge management, innovation and firm performance

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