Usage and Impact of Mobile Business Applications - An Assessment Based on the Concepts of Task/Technology Fit

Abstract

This paper explores the applicability of the concept of task/technology fit (TTF) to investigate the relationships between organizational tasks and the use of different mobile applications in an enterprise setting.Although the results are inconclusive as far as the viability of the TTF construct is concerned, they do point out clearly that (a) significant benefits can indeed be derived from the usage of mobile business applications, and (b) usability factors as perceived by the users, including system performance play a major role, in particular in the early phases of technology development.Besides providing directions for future research, the findings can support the decisions of system developers as well as of those in charge of implementation decisions.

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