Factors Affecting Attrition in the Indian IT Majors

Mihir Dash · Archica Chopra · Janaki Krishnan · Era Singh · Arpana Muthyala

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Employee Performance and Management Human Resource and Talent Management AI and HR Technologies

Abstract

Attrition/retention of employees has always been a perennial problem for Indian IT/ITeS companies. Their major challenge is to design their incentives/retention strategies to ensure that they retain qualified professionals with the right mix of skill sets and experience. This study focuses on the factors affecting attrition in the Indian IT majors. Compensation-related factors were identified as the most important factors affecting attrition, followed by career growth factors, job satisfaction factors, and work environment factors. Further, attrition due to work environment factors and attrition due to compensation-related factors were the only factors with significant impact on the attrition rate.

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