Performance-Based Contracting for Human Services

Lawrence L. Martin

76 citations0/0 files storedAdministration in Social Work

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Public Policy and Administration Research Public Procurement and Policy Outsourcing and Supply Chain Management

Abstract

Performance-based contracting is receiving increased attention today as a method of improving the efficiency, quality and effectiveness of human service delivery. This article looks at the performance-based contracting activities of selected state human service agencies, the approaches being used and the results being achieved. The article concludes that performance-based contracting for human services does appear to be accomplishing its objective: changing the behavior of contractors to focus more on performance.

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2009Contracting for Complex Products 2009Staff Perceptions of Variables Affecting Performance in Human Service Organizations 2015The Performance of Performance-Based Contracting in Human Services: A Quasi-Experiment 2017Privatization of social care delivery – how can contracts be specified?2009From Government to Governance: Implications for Social Work Administration 2015Can service innovations be procured? An analysis of impacts and challenges in the procurement of innovation in social services 2018Does Collaboration Improve Organizational Efficiency? A Stochastic Frontier Approach Examining Cities’ Use of EECBG Funds 2007Performance-Based Contracting for Human Services: A Proposed Model

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