LIBRARIES, DELIVERERS OF LIFELONG LEARNING- AS STRONG AS OUR WEAKEST LINK *

Abstract

Abstract: The traditional, idealistic and expanding roles of the information professional are considered and a number of potential weaknesses in fulfilling the ideal are examined. A common failure of libraries and librarians to practice sufficient self-promotion, particularly in online environments is indicated. A need for improved internal communications and enhanced interpersonal skills, in dealing with both customers and more junior staff is indicated, as is that of cultivating better awareness of the broader context in which libraries operate. Background Librarians have been perceived in a variety of guises, each one trailing in its wake an awesome degree of responsibility. Overwhelmingly, we are seen as information providers, capable of opening up the channels of access to satisfy our clients’ needs. The extent of our powers is seemingly boundless: “With time and a kindly librarian, any unskilled person can learn how to build a replica of the Taj Mahal ” (Angelou, 2002). “Even the most misfitting child, Who's chanced upon the library's worth, Sits with the genius of the Earth, And turns the key to the whole world. ” (Hughes, 1997). According to the Library and Information Commission, libraries and library staff, “make inclusion happen everywhere for everyone ” (Library and Information Commission, 2000) It is now widely agreed that it is no longer sufficient for librarians to be custodians and organisers of information: in an environment of widening participation in higher education, social inclusion initiatives and more complex ways of accessing information, teaching skills are seen as desirable. As librarians expand their role to teaching their onus becomes even greater! The potential influence of teachers, for good or ill, is legendary: “A teacher effects eternity; he can never know where Paper presented at the 68 th

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