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• 2006Overcoming theory-practice inconsistencies: Critical realism and information systems research232 cited
• 2004Guest editors’ introduction: Actor‐network theory and information systems. What's so special?208 cited
• 2003Change as Crisis or Growth? Toward a Trans-disciplinary View of Information Systems as a Field of Study: A Response to Benbasat and Zmud's Call for Returning to the IT Artifact163 cited
• 2005Doing critical research in information systems: a case of theory and practice not informing each other*159 cited
• 2007Using Actor-Network Theory to Analyze E-Government Implementation in Developing Countries133 cited
• 2009Building digital institutions: ICT and the rise of assemblages in government86 cited
• 2019Digital Platforms in the Global South: Foundations and Research Agenda76 cited
• 2018Mobile banking in the government-to-person payment sector for financial inclusion in Pakistan74 cited
• 2013RETHINKING E‐GOVERNMENT PERFORMANCE ASSESSMENT FROM A CITIZEN PERSPECTIVE67 cited
• 2006An Institutional Perspective on Health Sector Reforms and the Process of Reframing Health Information Systems32 cited
• 2004The power of myth in the IT workplace30 cited
• 2004Understanding the use of IT evaluation methods in organisations28 cited
• 2009What Role is "Business Intelligence" Playing in Developing Countries? A Picture of Brazilian Companies