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Return On Contribution (ROC): A Metric for Enterprise Social Software · Study

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ChapterReturn On Contribution (ROC): A Metric for Enterprise Social Software

Michael J. Muller2009

Chapter2009

Return On Contribution (ROC): A Metric for Enterprise Social Software

Michael J. Muller · Jill Freyne · Casey Dugan · David R. Millen · Jennifer Thom-Santelli

37 citations·0/0 files stored·Springer eBooks

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Knowledge Management and Sharing Information Architecture and Usability Expert finding and Q&A systems

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2007Why we tag 2008Motivations for social networking at work 2000Lurker demographics 2003The active lurker 2008Social tagging roles

Cited by

2014“Who is key...?” – Value adding users in Enterprise Social Networks 2013Methods and metrics for measuring the success of enterprise social software - what we can learn from practice and vice versa 2011Dynamic Self-moderation in a Corporate Wiki to Improve Participation and Contribution Quality 2019Why do people seek knowledge? Tracing factors that affect knowledge seeking intention 2014"WHO IS KEY...?" - CHARACTERIZING VALUE ADDING USERS IN ENTERPRISE SOCIAL NETWORKS 2011Anwendungsszenarien als Werkzeug zur (V)Ermittlung des Nutzens von Corporate Social Software 2015Towards a Framework for the Evaluation Design of Enterprise Social Software

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2010We are all lurkersother · 3 shared references 2009The Reader-to-Leader Framework: Motivating Technology-Mediated Social Participationarticle · 2 shared references 2016Paradise unplugged: identifying barriers for female participation on stack overflowother · 2 shared references 2008Social tagging rolesother · 2 shared references 2023Teams in the Digital Workplace: Technology’s Role for Communication, Collaboration, and Performancearticle · 2 shared references 2004Online Lurkers Tell Whyarticle · 2 shared references

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Year2009

Typechapter

Published2009-01-01

VenueSpringer eBooks

Languageen

Citations37

Files0 public / 0

ShelfKnowledge Management and Sharing

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doi10.1007/978-1-84882-854-4_8

openalex_workW1560866450

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