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Cited by

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• 2001Critical Pedagogy and Intercultural Communication: Creating discourses of diversity, equality, common goals and rational-moral motivation97 cited
• 2007What Is an ‘Intercultural Speaker’?67 cited
• 2010Language socialization and interculturality: address terms in intergenerational talk in Chinese diasporic families67 cited
• 2013Electronic Complaints: An Empirical Study On British English And German Complaints On Ebay61 cited
• 2004Cultural Mediation in Language Learning and Teaching53 cited
• 2015Interculturality serving multiple interactional goals in African American and Korean service encounters39 cited
• 2012Managing cultural and linguistic diversity in multiple organisational settings: editorial30 cited
• 2011Introducing intercultural communication30 cited
• 2015Vocatives27 cited
• 2012Sprachenpolitik in Europa – Tatsachen und Perspektiven26 cited
• 2015Can Intercultural Pragmatics Bring Some New Insight into Pragmatic Theories?26 cited
• 2003Interkulturelle Germanistik25 cited
• 20073. Receptive multilingualism in Dutch–German intercultural team cooperation24 cited