Design for Services

2016-04-08bookRoutledge eBooks204 citationsclosed

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Service and Product Innovation Design Education and Practice Innovative Approaches in Technology and Social Development

Abstract

This seminar was delivered on 29th February 2012 by Dr Daniela Sangiorgi, a lecturer in Design at Imagination Lancaster - a design-led research lab at Lancaster University. The presentation was hosted at Brunel University as part of the Human Centred Design Institute (HCDI) Research Seminar Series. Daniela is an internationally recognised scholar in the field of Service Design research, with one of the first PhDs in the field and is co-author of the book “Design for Services” (2011) by Gower. Her research focuses on the role of Design for Service Innovation. She has participated in EU research projects looking into methodologies and best practices for service design and social innovation and has more recently participated in a UK EPSRC funded research project on the role of design within healthcare clinical commissioning. Daniela has been working with local manufacturing SMEs and multinational organisations exploring scenarios, competences and tools for their development into service solution providers.

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