Work Environment Questionnaires and Army Unit Effectiveness and Satisfaction Measures

Lyle M. Spencer · George O. Klemp · Bernard J Cullen

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Employee Performance and Management Job Satisfaction and Organizational Behavior Team Dynamics and Performance

Abstract

Abstract : This report summarizes: a review of the existing military and civilian work environment and organization climate questionnaires; a compilation of data gathered in interviews with representative Army combat arms and support enlisted personnel; and an identification of empirical measures of Army unit effectiveness. The report is intended for use both as a literature review and a 'how-to-do-it' guide for Army Organizational Effectiveness Staff Officers (OESOs) developing work environment assessment instruments.

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