Understanding one aspect of the knowledge leakage concept: people

Abstract

Businesses strive to maintain their competitive advantage in the present tremendously aggressive commercial world. To guarantee the continued success of a commercial organisation, managers need to continually enhance best practice and retain in-house knowledge and experience. Knowledge leaking away from the origin of the knowledge or experience may lead to a loss of competitive advantage for an organisation. The forms of ‘knowledge leakage ’ and its positive and negative impacts over time have been neglected in the literature. Research described here explores if organisations appreciate the full range of knowledge leakage routes via people and the positive and negative consequences. As the concept of knowledge leakage is not well understood and the nature of research is exploratory, a Grounded Theory research strategy has been employed to develop an initial taxonomy of knowledge leakage. This paper discusses the findings of in-depth-interviews carried out with employees of Small and Medium sized Enterprises (SMEs) involved in manufacturing and design. As a result, a taxonomy of knowledge leakage via people with an integrated approach to knowledge

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