Pengaruh Kepuasan Kerja Terhadap Organizational Citizenship Behavior (Ocb) Melalui Komitmen Organisasional Karyawan Cleaning Service Di Iss Surabaya

Ribke Widyanto · Jennie Suhandono Lau · Endo Wijaya Kartika

12 citations0/0 files storedJurnal Hospitality dan Manajemen Jasa

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Employee Performance and Management Job Satisfaction and Organizational Behavior Employee Performance and Motivation

Abstract

Penelitian ini dilakukan dengan tujuan untuk menganalisa apakah kepuasan kerja dapat mempengaruhi OCB melalui komitmen organisasional. Peneliti mengambil sampel sebanyak 104 responden melalui kuesioner yang dibagikan pada karyawan cleaning service ISS Surabaya. Berdasarkan hasil penelitian, menunjukkan bahwa komitmen organisasional tidak dapat menjadi variabel intervening antara kepuasan kerja terhadap OCB. Adapun teknik analisa data yang digunakan adalah Structural Equation Modelling (SEM).

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2018PENGARUH KEPUASAN KERJA DAN KOMITMEN ORGANISASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PADA KARYAWAN HOTEL BERBINTANG DI BALI 2021I HAVE CHOSEN YOU AMONG THE OTHERS!: THE IMPACT OF LEADER-MEMBER EXCHANGE, PERCEIVED SUPERVISOR SUPPORT AND ORGRANIZATIONAL CITIZENSHIP BEHAVIOR IN ENHANCING SUBORDINATES’ PERFORMANCE IN HOSPITALITY INDUSTRY 2022Analysis Of The Influence Of Compensation, Leadership Style And Professional Competency On Employee Turnover Intention Level With Organizational Commitment As A Moderation Variable In Rsu.Royal Prima Medan 2023Factors Influencing Organizational Citizenship Behavior of Employees 2020The Effect of Job Satisfaction and Personality on Organizational Citizenship Behavior through Organizational Commitment 2022Pengaruh Stres Kerja Dan Kepuasan Kerja Terhadap Kinerja Pegawai Dengan Komitmen Organisasi Sebagai Variabel Intervening (Studi Kasus Pada Uptd Puskesmas Maros Baru)

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