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Perceived importance of attributes on hotel guests' repeat visit intentions
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Perceived importance of attributes on hotel guests' repeat visit intentions (2011)Perceived importance of attributes on hot…Cultural Impact on Customer Satisfaction and Service Quality Evaluation in Hotels (2020)Cultural Impact on Customer S…Thematic analysis of short-term renter preferences for housing market in Kuala Lumpur, Malaysia (2019)Thematic analysis of short-te…The impact of information and communication technology on the marketing performance of Jordanian hotels (2015)The impact of information and…Models of Consumer Satisfaction Formation: An Extension (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The American Customer Satisfaction Index: Nature, Purpose, and Findings (1996)FACTORS AFFECTING PERFORMANCE OF HOTELS AND RESTAURANTS IN KENYA: A CASE OF KISII COUNTY (2013)Corporate image no longer leads to customer satisfaction and loyalty: a Malaysian perspective (2018)Qualitative inquiry and research design: choosing among five traditions. (1998)Research Methods for Business Students (2003)Diffusion of Innovations 1 (2019)Using thematic analysis in psychology (2006)Airbnb: disruptive innovation and the rise of an informal tourism accommodation sector (2013)Content analysis and thematic analysis: Implications for conducting a qualitative descriptive study (2013)
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  • 2020Cultural Impact on Customer Satisfaction and Service Quality Evaluation in Hotels20 cited
  • 2019Thematic analysis of short-term renter preferences for housing market in Kuala Lumpur, Malaysia8 cited
  • 2015The impact of information and communication technology on the marketing performance of Jordanian hotels8 cited

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