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Cited by

• 1996How the comforting process works272 cited
• 1974Interpersonal competence: Rationale, philosophy, and implementation of a conceptual framework214 cited
• 1972Nonverbal components of empathic communication.200 cited
• 2026Journal of Counselor Preparation and Supervision200 cited
• 2004Crisis (hostage) negotiation: current strategies and issues in high-risk conflict resolution164 cited
• 1972Different approaches to the measurement of therapist empathy and their relationship to therapy outcomes.139 cited
• 1978Verbal and nonverbal communication of facilitative conditions.111 cited
• 2010Staff attitudes toward patients with borderline personality disorder110 cited
• 1979Consequences of responsiveness in dyadic interaction: Effects of probability of response and proportion of content-related responses on interpersonal attraction.105 cited
• 1997Empathy and psychotherapy: An introductory overview.100 cited
• 1979Social support in crisis: Quantity or quality?95 cited
• 1968Differential functioning of lay and professional helpers.91 cited
• 1978Expert and referent power: A framework for understanding and maximizing consultation effectiveness86 cited
• 1970Graduate training of facilitative counselors: The effects of individual supervision.