Key Recurrent Issues in the MIS Implementation Process*

Abstract

Previous analyses of the MIS implementation process have focused on the conduct of individual process stages as explanatory of successful or unsuccessful implementation. Process stages, however, involve multiple issues, and it is unlikely that all issues are equally important for good performance at a stage. This article attempts to identify generic implementation issues — those issues which arise at many process stages. An empirical analysis identified six such issues, and suggested that three of them were quite important for differentiating between successful and unsuccessful MIS implementations.

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