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Perceptions of Pakistani Users about Library Service Quality: LibQUAL Comments
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Perceptions of Pakistani Users about Library Service Quality: LibQUAL Comments (2012)Perceptions of Pakistani Users about Libr…Improving Library Service Quality to Graduate Students: LibQual+ TM Survey Results in a Practical Setting (2006)Improving Library Service Qua…LibQUAL+: Service Quality Assessment in Research Libraries (2001)LibQUAL+: Service Quality Ass…Expectations and Effectiveness Using CD-ROMs: What Do Patrons Want and How Satisfied Are They? (1997)Expectations and Effectivenes…From Babylon to Librespace (1995)From Babylon to LibrespaceMeasuring Service Quality at RYM Engineering College Library Bellary of Karnataka State: A LibQUAL +TM Approach (2013)Measuring Service Quality at …The Conduct of Inquiry (1967)Content Analysis for the Social Sciences and Humanities (1970)Content Analysis for the Social Sciences and Humanities. (1970)A review of the literature for the JUBILEE project: (JISC user behaviour in information seeking: Longitudinal evaluation of electronic information services) (1999)Internet access and end-user needs: Computer use in an academic library (2002)Information skills for an electronic world: training doctoral research students (1997)Users' Perceptions of Library Service Quality: A LibQUAL+ Qualitative Study. (2001)Identifying University Professors' Information Needs in the Challenging Environment of Information and Communication Technologies (2004)An epistemological critique of gap theory based library assessment: the case of SERVQUAL (2008)Providing Information Literacy Instruction to Graduate Students through Literature Review Workshops (2008)Graduate Student Space and Service Needs: A Recommendation for a Cross-campus Solution (2011)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Delivering quality service: balancing customer perceptions and expectations (1990)Refinement and reassessment of the SERVQUAL scale. (1991)Complaining behavior of public library users in South Korea (2003)Determining factors of academic library Web site usage (2007)Mediating effects on the relationship between perceived service quality and public library app loyalty during the COVID-19 era (2022)LibQual+TM in Lilliput: assessment benefits for small academic libraries (2006)Understanding the Expectations of Pakistani Libraries Users: A LibQUAL Study (2012)
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References

  • 2001LibQUAL+: Service Quality Assessment in Research Libraries67 cited
  • 2006Improving Library Service Quality to Graduate Students: LibQual+ TM Survey Results in a Practical Setting61 cited
  • 1997Expectations and Effectiveness Using CD-ROMs: What Do Patrons Want and How Satisfied Are They?12 cited
  • 1995From Babylon to Librespace5 cited

Cited by

  • 2013Measuring Service Quality at RYM Engineering College Library Bellary of Karnataka State: A LibQUAL +TM Approach3 cited

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