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Determinants of shopping experience
13 references·16 citing·44 second hop
Determinants of shopping experience (2012)Determinants of shopping experienceInfluence of demographics, psychographics, shopping orientation, mall shopping attitude and purchase patterns on mall patronage in India (2010)Influence of demographics, ps…Retail centres: it's time to make them convenient (2009)Retail centres: it's time to …Changing retail scene in India (2008)Changing retail scene in IndiaShopping malls attractiveness: a segmentation approach (2007)Shopping malls attractiveness…The relationships among family and social interaction, loneliness, mall shopping motivation, and mall spending of older consumers (2005)The relationships among famil…Congruency of scent and music as a driver of in-store evaluations and behavior (2001)Congruency of scent and music…US shopping mall attributes: an exploratory investigation of their relationship to retail productivity (2000)US shopping mall attributes: …Entertaining Shopping Experiences: An Exploratory Investigation (1999)Entertaining Shopping Experie…Excitement at the mall: Determinants and effects on shopping response (1998)Excitement at the mall: Deter…Principal-components analysis and exploratory and confirmatory factor analysis. (1995)Principal-components analysis…Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)Work and/or Fun: Measuring He…Marketing Research: An Applied Orientation (1994)Marketing Research: An Applie…The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)The Experiential Aspects of C…From traditional to transformed: Examining the pre- and post-COVID consumers’ shopping mall experiences (2023)From traditional to transform…Mall experiences are not universal: The moderating roles of national culture and mall industry age (2020)Mall experiences are not univ…Do mall events affect mall traffic and image? A qualitative study of Indian mall retailers (2019)Do mall events affect mall tr…The path to mall patronage intentions is paved with 4E-based experiential value for Indian consumers (2018)The path to mall patronage in…India’s lonely and isolated consumers shopping for an in-store social experience (2018)India’s lonely and isolated c…Does culture affect the relationships among utilitarian and non-utilitarian values, satisfaction and loyalty to shopping centres? Evidence from two Maghreb countries (2018)Does culture affect the relat…Web atmospherics as drivers of shopping centres’ customer loyalty (2017)Web atmospherics as drivers o…Dimensions of the perceived value of malls: Muslim shoppers’ perspective (2017)Dimensions of the perceived v…Shopping mall image: systematic review of 40 years of research (2016)Shopping mall image: systemat…Managing shopping experience through mall attractiveness dimensions (2016)Managing shopping experience …A segmentation of Turkish consumers based on their motives to visit shopping centres (2016)A segmentation of Turkish con…Exploring the facilitators and barriers to shopping mall use by persons with disabilities and strategies for improvements (2014)Exploring the facilitators an…Attributes of Shopping Mall Image, Customer Satisfaction and Mall Patronage for Selected Shopping Malls in Southern Gauteng, South Africa (2014)Attributes of Shopping Mall I…Measuring shopping values of Malaysian retail consumers (2013)Measuring shopping values of …Factors Defining Shopping Experience: An Analytical Study of Dubai (2013)Factors Defining Shopping Exp…Anatomy of shopping experience for malls in Mumbai: A confirmatory factor analysis approach (2013)Anatomy of shopping experienc…The Theory of Buyer Behavior (1971)Structure and Functions of Fantasy (1974)An Information Processing Theory of Consumer Choice (1979)Consumer perceived value: The development of a multiple item scale (2001)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Store atmosphere and purchasing behavior (1994)Atmospheric Effects on Shopping Behavior (2000)The Effect of Environmental Perceptions on Behavioral Intentions Through Emotions: The Case of Upscale Restaurants (2007)The Roles of the Physical Environment, Price Perception, and Customer Satisfaction in Determining Customer Loyalty in the Restaurant Industry (2009)Store Atmospherics: A Multisensory Perspective (2014)A circumplex model of affect. (1980)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Hedonic and utilitarian shopping value: Investigating differential effects on retail outcomes (2006)Perceived quality, emotions, and behavioral intentions: Application of an extended Mehrabian–Russell model to restaurants (2008)Customer Experience Management in Retailing: Understanding the Buying Process (2009)The shopping mall as consumer habitat (1994)Social interaction, convenience and customer satisfaction: The mediating effect of customer experience (2014)An empirical study of the relationship between shopping environment, customer perceived value, satisfaction, and loyalty in the UAE malls context (2016)Escaping the crowd: An experimental study on the impact of a Virtual Reality experience in a shopping mall (2017)The revised UCLA Loneliness Scale: Concurrent and discriminant validity evidence. (1980)Sociology and Social Research (1981)Loneliness: A Source Book of Current Theory, Research and Therapy (1983)Towards a hierarchical theory of shopping motivation (2010)On being attractive, social and visually appealing in social media: The effects of anthropomorphic tourism brands on Facebook fan pages (2017)The influence of customer-to-customer interactions on elderly consumers’ satisfaction and social well-being (2018)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Research methods for business: A skill building approach (1993)An application of retailing service quality practices influencing customer loyalty toward retailers (2017)Millennials and Generation Z: a generational cohort analysis of Indian consumers (2021)Handbook on Constructing Composite Indicators (2005)Conceptualization and measurement of ethnic identity: Current status and future directions. (2007)Handbook on Constructing Composite Indicators: Methodology and User Guide (2008)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)Reassessing the pleasures of store shopping (2003)Exploring the Social Supportive Role of Third Places in Consumers' Lives (2006)Online Customer Experience: A Review of the Business-to-Consumer Online Purchase Context (2010)
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References

  • 1982The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun8,274 cited
  • 1994Marketing Research: An Applied Orientation7,087 cited
  • 1994Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value6,019 cited
  • 1995Principal-components analysis and exploratory and confirmatory factor analysis.1,191 cited
  • 2001Congruency of scent and music as a driver of in-store evaluations and behavior1,154 cited
  • 1998Excitement at the mall: Determinants and effects on shopping response1,039 cited
  • 1999Entertaining Shopping Experiences: An Exploratory Investigation304 cited
  • 2007Shopping malls attractiveness: a segmentation approach256 cited
  • 2005The relationships among family and social interaction, loneliness, mall shopping motivation, and mall spending of older consumers158 cited
  • 2010Influence of demographics, psychographics, shopping orientation, mall shopping attitude and purchase patterns on mall patronage in India126 cited
  • 2008Changing retail scene in India122 cited
  • 2009Retail centres: it's time to make them convenient113 cited
  • 2000US shopping mall attributes: an exploratory investigation of their relationship to retail productivity81 cited

Cited by

  • 2013Anatomy of shopping experience for malls in Mumbai: A confirmatory factor analysis approach

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76 cited
  • 2016Shopping mall image: systematic review of 40 years of research54 cited
  • 2016Managing shopping experience through mall attractiveness dimensions53 cited
  • 2017Dimensions of the perceived value of malls: Muslim shoppers’ perspective49 cited
  • 2018The path to mall patronage intentions is paved with 4E-based experiential value for Indian consumers41 cited
  • 2014Exploring the facilitators and barriers to shopping mall use by persons with disabilities and strategies for improvements41 cited
  • 2018Does culture affect the relationships among utilitarian and non-utilitarian values, satisfaction and loyalty to shopping centres? Evidence from two Maghreb countries38 cited
  • 2023From traditional to transformed: Examining the pre- and post-COVID consumers’ shopping mall experiences32 cited
  • 2018India’s lonely and isolated consumers shopping for an in-store social experience32 cited
  • 2013Measuring shopping values of Malaysian retail consumers31 cited
  • 2017Web atmospherics as drivers of shopping centres’ customer loyalty30 cited
  • 2020Mall experiences are not universal: The moderating roles of national culture and mall industry age29 cited
  • 2014Attributes of Shopping Mall Image, Customer Satisfaction and Mall Patronage for Selected Shopping Malls in Southern Gauteng, South Africa28 cited
  • 2016A segmentation of Turkish consumers based on their motives to visit shopping centres25 cited
  • 2019Do mall events affect mall traffic and image? A qualitative study of Indian mall retailers23 cited
  • 2013Factors Defining Shopping Experience: An Analytical Study of Dubai22 cited