ChapterPutting the Balanced Scorecard to WorkRobert S. Kaplan1998Putting the Balanced Scorecard to WorkRobert S. Kaplan, D. P. Norton1998-01-01chapterElsevier eBooks2,180 citationsclosedNo readable copy stored yet — this record is metadata only.Accounting and Organizational ManagementInformation Technology Governance and StrategyCorporate Governance and ManagementAbstractNo abstract was published for this record.Citations in this libraryStored only when both papers are in the corpus — 2,180 citations exist upstream.Cited by1995Performance measurement system design1998Market-Based Assets and Shareholder Value: A Framework for Analysis1997Management control systems and strategy: A critical review2000Designing, implementing and updating performance measurement systems2001Contracting theory and accounting2005The Role of Relational Information Processes and Technology Use in Customer Relationship Management2000Performance measurement system design: developing and testing a process‐based approach2000An institutional perspective on performance measurement and management in the ‘new public sector’